Singapore Airlines was ordered to pay an Indian couple 200,000 rupees (about $2,400) for “mental agony” after their business class seats malfunctioned on a flight from Hyderabad, India, to Singapore last May.
The settlement was first reported by India Today and included a refund for the cost of their trip, which was about $1,600 in total.
According to the magazine, Ravi and Anjali Gupta’s seats were unable to recline automatically during their roughly five-hour flight.
Cruising Altitude:I slept through the longest flight in the world. Here’s my secret.
A Singapore Airlines spokesperson…
